Mending Request Repair
(Return to Home)
Send Mending Request




Process 
 
Repairs are completed using hand-dyed cotton embroidery thread coloured with natural dyes. Rather than choosing from a fixed palette, I work with the threads available in the studio at the time of repair, allowing each commission to respond to both the textile and the materials.

The threads are prepared using a traditional soy milk binder before dyeing. 

Variations in colour and tone, together with the gradual softening and fading of colour over time, are natural characteristics of the material and form part of the repair itself.

Pricing Guide
Every repair is individually quoted based on the textile, the size and condition of the damaged area, and the time required.

Visible mending repairs from £35

Larger or more complex repairs will be quoted individually.

A personalised quotation will always be provided before work begins.

Delivery
The estimated repair time is approximately 2–4 weeks.

As each repair is unique, the turnaround time may vary depending on the condition and complexity of the textile. A more accurate estimate will be provided with your quotation after reviewing your request.

International commissions are welcome. Shipping arrangements and costs will be discussed during the quotation process.

Clients are responsible for all shipping costs to and from the studio. Shipping fees are not included in the repair price.

Please package your textile carefully to minimise the risk of damage during transit.

While every care is taken once your textile has arrived at the studio, I cannot accept responsibility for loss or damage that occurs during shipping.

Care
To help preserve your repaired textile for many years, please follow these care recommendations.

  • Hand washing is recommended whenever possible.
  • If machine washing is necessary, use a gentle cycle inside a laundry bag.
  • Avoid bleach or harsh detergents.
  • Air dry away from direct sunlight.
  • Natural dyes will gradually soften and fade over time. This ageing is part of the character of the repair.


FAQs
Can I choose the thread colour?

No. Threads are selected from the naturally hand-dyed colours available in the studio at the time of repair. This allows each repair to respond to both the textile and the materials.


Why do the thread colours vary?

Each thread is dyed by hand using natural dyes. Slight variations in colour, tone, and saturation are a natural part of the dyeing process. These variations are embraced as part of the character of each repair, making every commission unique.


Will the colours fade over time?

Yes. Because the threads are dyed using natural materials, gradual softening and fading of colour is expected over time. This is considered part of the repair rather than a defect.


Can you make the repair invisible?

No. Hibi to Nuno celebrates repair rather than concealing it. The stitching remains visible as part of the textile's continuing story.


What kinds of textiles can you repair?

I can repair a wide range of textiles, including clothing, household linens, scarves, bags, and accessories made from both natural and synthetic fibres.

If you are unsure whether your textile is suitable for repair, please get in touch before submitting your request.


Can you repair knitwear?

Some knitted textiles can be repaired depending on their construction and condition. Please enquire before sending your item.


Do I need to wash my textile before sending it?

Yes, please send your textile in a clean and dry condition. This helps ensure the best possible repair and protects the natural materials used during the process.

Send Mending Request
 KINTSUGI LONDON©